PRIVACY POLICY

Nutrisan Nutraceutical Products INC. is committed to ensuring the protection of information transmitted over the Internet and the respect of your privacy, and therefore strictly controls the way in which personal information is used and communicated. This Privacy Statement sets forth the privacy policy of Nutrisan Nutraceutical Products INC. By using the Nutrisan Nutraceutical Products INC. site, you agree to comply with the practices described in this Privacy and Security Statement.

INFORMATION COLLECTED

For you to purchase products or to enter a promotional contest, Nutrisan Nutraceutical Products INC. requires that you provide your name, address, email address and if you agree, certain other information.
The information that Nutrisan Nutraceutical Products INC. collects about you allows us to personalize and continually improve the services available during your visits to Joozia.ca. This information is of the following nature:

Information that you provide.

We receive and store all information that you enter on our website or otherwise provide to us. You have the choice not to provide certain information, but this may prevent you from taking advantage of some of our services. We use the information we collect to, among other things, respond to your requests, prepare customized shopping suggestions for you, improve our Joozia.ca store, and communicate with you.

Information that is automatically collected.

We receive and store certain information whenever you contact us. For example, like many websites, we use “cookies,” which allow us to obtain certain information each time your browser accesses Joozia.ca.

DISCLOSURE OF INFORMATION COLLECTED

Nutrisan Nutraceutical Products INC. does not, without your prior consent, disclose any of the information it has collected to third parties outside the Site. The information we collect is only visible to and used by the Joozia.ca online store.
It allows Nutrisan Nutraceutical Products INC. to open an account in your name, process your order, contact you if you win a prize in a contest, customize its relationship with you and, if you so authorize, occasionally send you personalized information about the Site and its products. Nutrisan Nutraceutical Products INC. wishes to make it clear that its advertisers cannot access your confidential information at any time. In addition, Nutrisan Nutraceutical Products INC. does not sell its user lists. You can always opt-out of receiving information about Joozia.ca and its products by making the appropriate selection in the My Profile section of your account.
Only duly authorized employees and representatives of Nutrisan Nutraceutical Products INC. may access your file, and then only strictly as necessary for the performance of their duties.
Joozia.ca does not sell its user lists. You always have the option to request that Joozia.ca stop sending you information about the Site and its products, which you can do by contacting Joozia.ca’s customer service department.

PROTECTION OF PERSONAL DATA

Nutrisan Nutraceutical Products INC. has implemented state-of-the-art security measures to protect you against loss or the unauthorized use of any information about you that is under the control of Nutrisan Nutraceutical Products INC. Joozia.ca’s servers use the latest information transmission technology (“Secure Socket Layers” (128-bit SSL encryption)), used by the world’s major banks, which makes their transmission highly secure.
All your personal data is encrypted by SSL the moment you enter it, making it impossible to read during its transfer via the Internet. No information related to the operation will be openly circulated on the Internet.


Joozia.ca’s servers are also protected by firewall technology. Nutrisan Nutraceutical Products INC. is committed to ensuring that its equipment is always at the cutting edge of technology to allow you to make secure transactions on the Site at all times. However, no security mechanism is perfect, and you should be aware that there is always a certain level of risk that the personal information you transmit to Joozia.ca may be disclosed without fault on the part of Nutrisan Nutraceutical Products INC. and without your consent. Nutrisan Nutraceutical Products INC. disclaims all liability for any such confidential information about you that may be disclosed, except in cases of negligence on the part of Nutrisan Nutraceutical Products INC. Please note that, for your security, no debit or credit card information is stored on the servers that Joozia.ca uses.
Nutrisan Nutraceutical Products INC. reserves the right to modify this policy at any time. Nutrisan Nutraceutical Products INC. also reserves the right to disclose personal information about you to the extent that Nutrisan Nutraceutical Products INC. is required to do so by law or for the purposes of protecting its proprietary rights on the Site or those of its users, sponsors, advertisers or suppliers.

USE OF SOCIAL PLUGINS

Joozia.ca’s online store uses Social Plugins (“Plugins”) from the social network Facebook.com, which is operated by Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). Plugins are characterized by a Facebook logo or by the addition of the phrase “Facebook Social Plugin.”
When you access a page on our website with this kind of plugin, your browser establishes a direct connection with Facebook’s servers. The content of the plugin is transmitted directly by Facebook to your browser for integration into the website.
Thanks to the integration of plugins, Facebook is informed of the fact that you have visited the page in question on our website. If you have signed into Facebook, Facebook will be able to link your visit to your Facebook account. If you interact with the plugins, for example, using the “Like” button or making a comment, the information is sent directly to Facebook by your browser for storage.
In Facebook’s data protection notice, you can read about the purpose and importance of data collection, data processing and use by Facebook, as well as about your rights in this regard and the settings you can use to protect your privacy.
If you do not want Facebook to collect information about you through our website, you must log off Facebook before visiting our website.

DATA PROTECTION WHEN SUBSCRIBING TO THE NEWSLETTER

If you subscribe to our newsletter, we will use your email address to send you our newsletter with your express permission. The newsletter includes information and our latest offers. You may, of course, unsubscribe at any time by clicking on the link that appears at the end of each email.


USE OF COOKIES


PRIVACY AND COOKIE POLICY

(Updated on February 12, 2021)


This Privacy and Cookie Policy sets forth the terms and conditions of Nutrisan, Inc. (hereinafter, “JOOZIA CANADA”), a privately held company with headquarters at 2400, Lucerne, Suite 272, Mont-Royal, QC, H3R 2J8, Canada.


When you use this platform, each time you provide us or we are obliged to access any type of information which, due to its nature, allows us to identify you, such as the following: your first name, surname, email address, billing or delivery address, telephone number, type of device or credit or debit card number, IP address (hereinafter, “Personal Data”), whether for the purpose of browsing, purchasing our products or using our services or features, you will be subject to the Privacy and Cookie Policy, the Terms and Conditions of Purchase and Use, and other documents referenced herein (collectively, “Terms and Conditions”). These documents apply at all times, and you should review them to ensure that you agree to them.


1. COLLECTION OF PERSONAL DATA AND PROCESSING PURPOSES


Please be aware that, before using any of our services or features, you should read this Privacy and Cookie Policy, as well as the specific section of the Terms and Conditions for the relevant service or feature.

In the section for each service or feature, you will be able to see if specific terms of use are applicable or if processing your Personal Data is necessary.

If you do not provide certain mandatory information, you may be unable to register as a user or use certain features or services available through the Platform.

As the user, you hereby affirm that any Personal Data you provide is true and accurate, and you agree to communicate any relevant changes or modifications to your Personal Data. You will be responsible for informing any third parties if you provide us with their Personal Data. You will also be responsible for obtaining their consent to your providing such information to us for the purposes set out in the relevant sections of this Privacy Policy and relating to Cookies. Any loss or damage caused to the Platform, the data controllers or any third party as a result of the communication of erroneous, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the user.

The data processors will use the Personal Data for one or more of the following purposes, as necessary:

1.1 To manage your registration as a user of the Platform. The Personal Data you provide will be used to identify you as a user of the Platform and to give you access to the different products, services and features that are available to registered users.

1.2 To process and manage any requests you make through the available customer service channels related to the Platform and to monitor the quality of our service.

1.3 Time period of data preservation: either a period of three years from the end of the business relationship with the customer or prospect or until the purpose applicable to a specific piece of data ceases to exist. For example, data relating to your orders will be preserved for as long as the data controller may need to keep it in accordance with the applicable laws and will be deleted once it is no longer required for this legitimate purpose.


2. NEWSLETTER SUBSCRIPTION


If you subscribe to the JOOZIA CANADA newsletter, we will send you information about our products and services via various media, such as email. By subscribing to the JOOZIA CANADA newsletter, your Personal Information may be used to customize advertising related to the products and services you access via email or those of other third parties (media partners). You may choose whether to consent to cookies related to the marketing purposes of the newsletter. If you refuse consent, you will not be kept informed of news from JOOZIA CANADA.

If you refuse consent for data profiling, we will not be able to send you advertising and/or a newsletter customized to your needs or preferences.

If you are a registered user, you can also unsubscribe at any time at the bottom of the email by clicking on “unsubscribe.”


3. CUSTOMER SATISFACTION INDEX

It is important for us to have your comments and feedback on some of our products. This allows us to improve our customer satisfaction index.
For this reason, an email is automatically sent to you approximately 20 days after the date of your order to ask your opinion and invite you to publish your opinion on the product ordered, whether negative or positive. Under no circumstances is this an obligation. You are free to act or not.

4. DATA PROTECTION RIGHTS


The data controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights.

In accordance with the French Data Protection Act (No. 78-17 dated January 6, 1978), you may exercise your rights of access, rectification, cancellation and opposition by sending an email to BOUTIQUE@Joozia.ca, indicating the reason for your request.

Should you choose to exercise these rights, and if your email address is part of the Personal Data you have provided, we will ask you to indicate this in your written request, specifying the email address for which you wish to exercise your rights of access, rectification, cancellation and opposition.

NUTRISAN, INC. is committed to complying with Regulation No. 2016/679, the General Data Protection Regulation (GDPR), a European Union Regulation that is the authoritative text for the protection of personal data. It strengthens and standardizes data protection for individuals within the European Union.

For more information on the RGPD https://en.wikipedia.org/wiki/General_Data_Protection_Regulation


5. INFORMATION ABOUT COOKIES


On this Platform, we use Cookies (small files containing information about your browsing on this Platform) for the sole purpose of making browsing easier. Please read our Cookie FAQs to learn more about the Cookies we use, their purposes and other important information.


Cookie FAQs

What is a Cookie?

A cookie is a small text file that a website stores on your PC, smartphone or other device to collect data about your browsing habits on that site. Cookies are necessary to make browsing easier and more pleasant. They do not cause any damage to your computer.

Although this policy uses the general term “Cookies” to indicate the primary method of information storage used on this website, the browser’s “local storage” space is also used for the same purposes as Cookies. All the information in this section also applies to this “local storage” space.


What are cookies used for on this website?


Cookies are an essential part of how our website works. The main purpose of our cookies is to optimize your browsing experience. For example, they allow, for example, to remember your preferences (language, country, etc.) during browsing and during subsequent visits. The data collected by Cookies enable us to improve our site by estimating numbers and patterns of use, adapting the site to the interests of each user, speeding up searches, etc.

We may occasionally, after seeking and obtaining your consent, use cookies, tags or other similar devices to obtain information that enables us to show you advertisements targeted to your browsing habits, whether from our website, from third party websites or by other means.


What are cookies NOT used for on this website?


We do not use Cookies to store sensitive personal information, such as your address, password, credit or debit card details, etc.


Who uses the data stored in Cookies?


The information stored in the Cookies from our website is used exclusively by our services, apart from the cookies referred to below as “third party cookies.” “Third-party cookies” are used and managed by external entities to provide us with services we have requested from them with the aim of improving both our services and the user’s browsing experience. “Third-party cookies” are essentially intended to provide us with access statistics and to guarantee the payment transactions carried out.


How can I avoid the use of Cookies on this website?


If you do not wish to use Cookies on this website within the limitations described above, you must first disable the use of Cookies in your browser and then delete any Cookies stored in your browser associated with this website. You may do this at any time.

How can I disable and prevent the use of Cookies?

You can restrict, block or delete Cookies from this website at any time by changing the configuration of your browser as described below. Settings are different from one browser to another, but cookies can most often be configured in the browser’s “Preferences” or “Tools” menu.

For more information on how to manage Cookies in your browser, please consult the browser’s “Help” menu.


CONTROL OF PERSONAL INFORMATION

From the My Account page, you can confirm or modify your personal information at any time. You can also do this by contacting the customer services of Nutrisan Nutraceutical Products INC. directly. Should you wish to close your account, you must contact Joozia.ca’s customer service directly.

INTERNET SAFETY FOR CHILDREN AND TEENAGERS

An increasing number of children and teenagers use Internet services, which has many advantages for these demographics. However, as in any other environment, they are vulnerable users who can become the target of crime or exploitation. For this reason, we advise you to monitor your children’s and teenagers’ use of your Internet service and to provide them with guidance on how to use it safely and well. Such measures can usually prevent your children and teenagers from being exposed to offensive data, harassment or other criminal acts.

To reduce the risk of your children and teenagers being exposed to danger, you should supervise their use of your Internet service. Your children and teenagers should be aware that personal information such as their name, phone number or address should never be disclosed in online forums.

It is important that you encourage your children and teens to share their concerns with you if they receive messages that make them feel alarmed or uncomfortable. These recommendations will help your children and teens navigate the Internet in an informed manner and will ensure that your children and teens will benefit from the many elements of the service that can enrich their development.

NETWORK SECURITY AND EFFICIENCY

Nutrisan Nutraceutical Products INC. cannot guarantee complete network efficiency or security. Hackers may be able to gain access to our server. It is therefore important to keep in mind, BEFORE USING YOUR IDENTITY TO BROWSE AND/OR CARRY OUT TRANSACTIONS on Joozia.ca, that it is always possible that a malicious individual may access Joozia.ca’s servers and use members’ personal information for his or her own purposes. Under no circumstances will Nutrisan Nutraceutical Products INC. or any of its directors be held responsible for acts of computer piracy or for any damage or loss that this may cause to a customer or a visitor to one of the Nutrisan Nutraceutical Products INC. websites.

The Nutrisan Nutraceutical Products INC. site may experience occasional breakdowns and some programming errors may be caused by updates or events beyond the control of the administrators. When shopping online, you can verify that the connection is secure by making sure that the URL (web address) starts with “https://” (instead of “http://”).
The padlock icon in your browser window will confirm that you are using a secure connection.


CREDIT CARD SECURITY POLICY

Your credit or debit card information is sent in an encrypted email message that guarantees the confidentiality of the information it contains.
As such, this message cannot be intercepted, altered or decoded by an intermediary.
Your payment is made directly to our banking institution, so your transaction is processed securely.
Joozia.ca does not store any data for any transaction that includes credit card information.

This is why you must resubmit your credit information with each new transaction.

LINKS TO OTHER SITES

The Site contains links to websites that are operated by other companies. By clicking on these links, you will leave Joozia.ca’s site. Joozia.ca has no control over the operation of these websites, and the fact that they are listed on the Site does not in any way create any responsibility on the part of Nutrisan Nutraceutical Products INC. We recommend that you examine the privacy policies of these sites carefully.

Nutrisan Nutraceutical Products INC. and the Joozia.ca store are in no way affiliated with any religious, political or other movements that may be related to the personal choices of their contributors, content creators or ambassadors.


While we respect freedom of expression, our corporate mission is to provide products that have been tested and regulated according to EU standards and that are aimed at improving the health of our customers.


LIABILITY

Nutrisan Nutraceutical Products INC. will not be liable for failure to perform its obligations to you, in whole or in part, or for any damage or loss you may suffer if such failure, damage or loss results from an event of force majeure or from circumstances beyond its control.


If Nutrisan Nutraceutical Products INC. were to be held liable to a customer, such liability would be limited to the amount paid by the customer to Nutrisan Nutraceutical Products INC. for the purchase of products through the Site.
Notwithstanding the foregoing, the Customer shall benefit from all the rights and obligations that a consumer may have under any applicable laws or regulations.